Our garments are designed to be very forgiving with elastic waist bands and generous, flattering silhouettes to suit a diverse range of body types. However , we have included a size chart for our small medium and large which you can see below.
As we offer free shipping for all orders, the cost of returns will be paid for by the customer. If you need to return an item, please email us at admin@ululounge.com and make sure you include your order number and reason for return. Once we have received the item, we will process your return and refund your nominated account.
We use Australia Post for all our shipping. Once your order has been placed, you will receive a tracking number from Australia Post
Currently we offer international shipping at a rate calculated at check out by the carrier.
We have provided care labels on each garment. A gentle cold machine wash is recommended for all our garments.
However, our vintage shibori kimonos have special care instructions. We include a care card with every order of these pieces. However, please see details below:
How to look after your vintage kimono
These are very special vintage pieces that have been delicately hand crafted. They are made from 100% pure silk. If your kimono needs ironing, use a dry iron at a low temperature. Iron on the reverse side, placing a cloth over the area to be ironed to prevent the fabric from being damaged or discoloured. For cleaning we recommend professional dry clean only.
Ulu Lounge is committed to sustainability. By repurposing vintage fabrics, we contribute to the reduction of fashion waste and strive to create a positive impact on the environment.
We work with a Bali-based certified ethical garment manufacturer, and any new fabrics we use are natural fibers or sustainably sourced eco fabrics. Our commitment extends to fair labour practices, ensuring that every hand that touches our creations is treated with respect, dignity, and fairness.
Please email us at admin@ululounge.com
We endeavour to respond within 12 hours.
Please email us at admin@ululounge.com
We endeavour to respond within 12 hours.
Got more questions? Contact us here.